Behavior of service users

Code:

187014

ECTS:

4.0

Lecturers in charge:

prof. dr. sc. Danijela Križman

Lecturers:

prof. dr. sc. Danijela Križman - Seminar

Take exam:

Studomat

1. KOMPONENTA

• Lectures 15
• Seminar 5

* Load is given in academic hour (1 academic hour = 45 minutes)

DESCRIPTION:

LITERATURE:

1. Kesić, T.; Ponašanje potrošača; Opinio
2. Chaudhuri, A.,; Emotion and Reason in Consumer Behavior; Oxford