Development and innovation of services

Code:

187004

ECTS:

5.0

Lecturers in charge:

izv. prof. dr. sc. Marko Paliaga

Lecturers:

izv. prof. dr. sc. Marko Paliaga - Seminar

Take exam:

Studomat

1. KOMPONENTA

• Lectures 20
• Seminar 5

* Load is given in academic hour (1 academic hour = 45 minutes)

DESCRIPTION:

LITERATURE:

1. Gustafsson, A., Kristensson P., Schirr G. R., Witell L.; Service Innovation; Business Expert Press,
2. Gustafsson, A., Johnson, M.D.,; Natjecanje u uslužnoj ekonomiji; MATE d.o.o.,